WELCOME to the Controlling Anger Course
Anger is a perfectly normal human emotion, however, when you let it get out of control it can lead to problems. Problems with your personal or work relationships. This course will cover how to control anger before it controls you.
WHAT DOES THE CONTROLLING ANGER COURSE ENTAIL?
This course covers how to understand anger and the causes of anger, understand and identify certain behaviour types, how to use coping tools to deal with anger and how to use communication skills to deal with anger successfully.
WHY SHOULD I STUDY THIS COURSE?
Anger is a perfectly normal human emotion. By itself, anger is not really dangerous to your well-being. Everything depends on how you deal with it. This course will teach you how to deal with anger in a healthy and positive manner.
- Anyone who has difficulty managing their temper
- Anyone dealing with difficult customers or people
- Anyone who works for a difficult employer
YOU WILL LEARN TO:
- Understand anger and the causes of anger.
- Understand and identify certain behaviour types.
- Use coping tools to deal with anger.
- Use communication skills to deal with anger successfully.
- Please refer to the below lessons. All lessons must be completed to finish this course.
- Included at the end of the course is a comprehensive final quiz.
- You will be required to complete all quiz questions with a final score of at least 80% to receive your Certificate of Completion.
- To print your certificate, visit My Account and select Progress & Results. Scroll down to find your certificate(s) achieved and select the option to print.