WELCOME to the Office Communication Course
Effective communication in the workplace allows for maximum productivity within the organisation.
WHAT DOES THE OFFICE COMMUNICATION COURSE ENTAIL?
In this course you will learn how to understand the importance of effective communication, know the different categories of communication, apply effective listening skills and understand barriers to effective communication.
WHY SHOULD I STUDY THIS COURSE?
Improve your employees’ communications skills and in turn improve productivity and morale in the office or simply to improve your own communication skills with employees.
- Anyone looking to improve their office communication
- Office Administrators and Assistants
- Entrepreneurs and start up business owners
YOU WILL LEARN TO:
- Understand the importance of effective communication.
- Know the different categories of communication.
- Apply effective listening skills.
- Understand barriers to effective communication.
- Please refer to the below lessons. All lessons must be completed to finish this course.
- Included at the end of the course is a comprehensive final quiz.
- You will be required to complete all quiz questions with a final score of at least 80% to receive your Certificate of Completion.
- To print your certificate, visit My Account and select Progress & Results. Scroll down to find your certificate(s) achieved and select the option to print.